Effective Date 12-Mar-2026 

This Privacy Policy describes the policies of

Company: Initial Incentives Ltd
Registered Address: Unit
16, Apex Business Centre, Boscombe Road, Dunstable, Bedfordshire, LU5 4SB
Company
Number:

02183201

Email: info@initialincentives.com,
Phone: 020 8381 3300

1. Introduction

Initial Incentives Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or interact with us online.

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable privacy legislation.

2. Information We Collect:

We may collect and process the following types of information:

  • Contact information such as name, email address, phone number, and company details
  • Information provided through website forms, enquiries, or quote requests
  • Communication records when you contact us
  • Technical data such as IP address, browser type, device information, and website usage data
 
3. How We Use Your Information:

We may use your personal information to:

    • Respond
      to enquiries or quote requests
    • Provide
      information about our products or services
    • Process
      and manage business relationships
    • Improve
      our website and user experience
    • Comply
      with legal or regulatory obligation    
 

4. Lawful Basis for Processing

We process personal data based on one or more of the following lawful
bases:

  • Legitimate
    business interests
  • Performance
    of a contract or steps prior to entering a contract
  • Compliance
    with legal obligations
  • Consent
    where required
 

5. Data Sharing

We may share personal information with trusted third parties
where necessary for business operations, including:

  • IT
    service providers
  • Website
    hosting providers
  • Logistics
    or service partners where required
 

We only share information necessary for the relevant purpose
and expect third parties to protect data appropriately.

6. Data Security

Initial Incentives Ltd takes reasonable and proportionate
measures to protect personal data against unauthorised access, disclosure,
alteration, or loss. These measures may include secure systems, restricted
access, and use of reputable service providers.

7. Data Retention

Personal information will only be retained for as long as
necessary to fulfil the purposes for which it was collected or to comply with
legal obligations.

8. Your Data Protection Rights

Under data protection law, individuals have rights which may
include:

  • The
    right to access personal data
  • The
    right to request correction of inaccurate data
  • The
    right to request deletion of personal data
  • The
    right to restrict or object to processing
  • The
    right to data portability where applicable
 

Requests relating to personal data may be submitted using
the contact details below.

9. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to
improve user experience and analyse website traffic. Cookies are small files
placed on your device when you visit a website.

We may use the following categories of cookies:

  • Necessary
    Cookies:
    Required for the basic operation and security of the website.
  • Analytics
    Cookies:
    Help us understand how visitors interact with the website so
    we can improve performance and usability.
  • Marketing
    Cookies:
    May be used to support marketing activity or measure campaign
    effectiveness where applicable.
 

Where required by law, cookie consent mechanisms may allow
users to manage their cookie preferences.

10. Analytics and Tracking

Our website may use analytics services such as Google
Analytics to help us understand how visitors use the site. These tools collect
information such as pages visited, time spent on the website, and general
geographic location.

This information is used in an aggregated and anonymous form
to help improve website performance and user experience.

11. Marketing Communications

Where individuals provide their contact details through the
website, Initial Incentives Ltd may use this information to respond to
enquiries or provide relevant information about our products or services.

Where marketing communications are sent, recipients will
have the option to opt out or unsubscribe at any time.

12. International Data Transfers

Some third-party service providers used by Initial
Incentives Ltd may process data outside the United Kingdom. Where this occurs,
appropriate safeguards are expected to be in place to ensure personal data
remains protected in accordance with applicable data protection laws.

13. Links to Other Websites

Our website may contain links to third-party websites. This
Privacy Policy does not apply to those websites, and we encourage users to
review the privacy policies of any external sites they visit.

14. Contact

If you have any questions about this Privacy Policy or how
your personal data is handled, you may contact:

Initial Incentives Ltd
Unit 16, Apex Business Centre
Boscombe Road
Dunstable, Bedfordshire
LU5 4SB

15. Complaints

If you have concerns about how your personal data has been
handled, you have the right to lodge a complaint with the UK Information
Commissioner’s Office (ICO).

Information about how to make a complaint can be found at:
https://ico.org.uk

16. Changes to This Policy

Initial Incentives Ltd may update this Privacy Policy from
time to time. Any updates will be published on this page.

Last updated: March 2026