About Us

Simplifying Your Merchandising Journey.

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trust us with their merch needs

years of experience

in the industry, leverage our insights to get results from your merch

of customers
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place multiple orders, we value long-term relationships

countries worldwide

are using our end-to-end merch solutions

Solutions driven by insight.

With decades in the industry, we’ve seen it all. The key is to keep up with what people actually want, because nobody wants their brand to end up in the bin, right?

We don’t just understand the UK market; our global presence allows us to cater to international clients as well. With offices and warehousing partners worldwide, we’re fully equipped to serve brands on a global scale. We have particular specialisms in the gaming, sport, healthcare, recruitment and hospitality sectors to name a few.

Our account managers are experienced in helping you find the right solution, we allocate a dedicated member of the team to your account to ensure you have a personal contact to guide you through the whole branded merchandise process. We will match you based on the industry specialisms within the team, to ensure you benefit from their knowledge and experience.

Rest assured, we'll handle everything.

Our team will be personally involved in helping ensure the process runs smoothly from start to finish. Your account manager will become your go-to for all your merchandise needs, available whenever you need them to ensure you get what you need on time.

Inspiration for your next merch project.

Oxford Summer Courses, praised Initial Incentives for their comprehensive understanding of the project’s needs and their ability to deliver tailored solutions Initial Incentives have been great throughout this whole process. Beth really took the time to understand our needs and helped us to develop the best solutions within our budget, whilst also tailoring the delivery […]

Marketing Manager at Oxford Summer Courses

Oxford Summer Courses

We are always impressed with the attention to detail and reliability across all services Initial Incentives provide for us. As we are a Charity with budgets in place we have to adhere to, Initial Incentives always ensure the best prices across a wide range of products. Calvin is always extremely helpful no matter the request […]

Dogs Trust 

We are working with Initial Incentives on managing merchandise for our events across Europe, from sourcing, branding and staffing the merchandise stands. Alongside this the team suggested an e-commerce site for pre-orders whihc was brilliant. Overall these have been extremely successful and the Initial Incentives team have been helpful and collaborative to our unique needs!

Senior Manager, EMEA Marketing & Events

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Committed to a sustainable future .

We advocate for responsible branding as we know the positive impacts on businesses and the environment. We are proud to offer a diverse array of sustainable merchandise which we encourage our customers to consider, embracing sustainable merchandise truly is the way forward.


If the branded merchandise world is new to you, or you’d like to know more about how using a branded merchandise agency like ours works, our FAQs aim to cover everything you need to know. We are always only a phone call or email away too.

Reach out to one of our merch experts today.

Our team will directly be in touch to help find your merch solutions.

Get in touch

Mon-Fri, 9 am - 5:30 pm

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